Solely 12% of AI Customers Are Maximizing It, Accenture Says



A brand new research from Accenture says simply 12% of companies have found out the right way to deploy AI to “obtain superior progress and enterprise transformation.” In different phrases, there’s fairly a bit of labor but to be performed relating to AI success.

The correlation between AI use and enterprise achievement remains to be constructive. Way back to 2019, Accenture famous that prime AI achievers see 50% higher income progress than their friends who will not be AI consultants. Nobody is asking for an AI rethink, but progress appears to be coming painfully slowly within the real-world department of the AI dialogue.

As beforehand famous, in its lately launched Artwork of AI Maturity Report, Accenture discovered that simply 12% of corporations surveyed are having fun with large success because of AI, whereas one other 25% are “considerably superior” of their AI maturity. The remaining 63% of the 1,200 enterprises surveyed are nonetheless “testing the AI waters,” the consulting group discovered.

Nonetheless, that relative low stage of AI achievement gained’t final lengthy. Accenture predicts that the share of AI achievers will enhance quickly, going from 12% right this moment to 27% by 2024. (That prediction comes from Accenture’s machine studying fashions, the agency states.)

The key to success with AI, Accenture says, doesn’t come from anybody AI functionality, however as an alternative comes from the flexibility of a company “to mix strengths throughout technique, processes, and other people.”

Solely 12% of AI customers are excessive achievers, Accenture discovered (Picture courtesy Accenture)

Particularly, Accenture discovered 5 issues that prime AI achievers do in a different way, together with:

  1. High leaders champion AI as a strategic precedence for the entire group;
  2. Make investments closely in expertise;
  3. Industrialize AI instruments and groups “to create a powerful AI core”;
  4. Design AI responsibly from the beginning;
  5. Prioritize long- and short-term AI investments.

Accenture sees parallels between the AI adoption curve and what corporations have skilled with digital transformation (whereas the 2 enterprise imperatives are associated, they aren’t one and the identical). The excellent news is that, based mostly on an evaluation of the usage of phrases like “AI,” “digital,” and “enterprise transformation” in earnings calls with prime executives, Accenture sees progress coming quicker with corporations’ AI initiatives than what it noticed with digital transformation tasks.

“The motivation to maneuver shortly is robust,” Accenture wrote in its report. “We discovered, for instance, that the share of corporations’ income that’s ‘AI-influenced’ greater than doubled between 2018 and 2021 and is predicted to roughly triple between 2018 and 2024.”

A key factor find success with AI is operationalizing the expertise, which is one thing that has dogged many machine studying tasks. Getting from an information science mission to full-scale manufacturing isn’t simple, and requires experience not solely arduous abilities in knowledge and AI, but in addition comfortable abilities like organizational technique, expertise, and tradition, the consulting group discovered.

The AI adoption curve will crest extra shortly than than the digital transformation adoption curve (Picture courtesy Accenture)

The stakes are excessive–however the alternatives are even greater. Who wins the race to turn out to be excessive AI achievers will decide who wins in enterprise, in keeping with Sanjeev Vohra, international lead for utilized intelligence at Accenture.

“We consider each a part of each enterprise have to be remodeled by expertise, knowledge, and AI, in some instances leading to complete enterprise reinvention,” Vohra acknowledged in a press launch. “AI Achievers are exhibiting their friends what’s attainable once you launch the complete potential of expertise and expertise, working in tandem, supported by a transparent imaginative and prescient and dedication to alter. However even this most mature group has loads of room for progress. And whereas most industries have AI Achievers, they range enormously in how AI-mature they’re general and the leaps they may make.”

You may entry Accenture’s full Artwork of AI Maturity Report right here.

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